The app for Amazon’s Blink security cameras experienced an issue for a few hours Friday night prevented users from accessing their cameras, but Amazon has rolled out a fix, spokesperson Emma Daniels tells The Verge. Users on Amazon’s general Blink support forum and on the Blink Cameras subreddit reported issues accessing the app, with many running into a vague error with a 503 status code.
In a thread on Reddit with more than 150 comments, users from all over the US, including California, New Jersey, Oregon, Texas, and Washington, reported seeing the 503 error. That thread was first posted at 4:54PM ET. Amazon’s support forum had multiple threads flagging the 503 error, with threads starting to pop up late Friday afternoon.
My colleague Jen Tuohy is also had problems logging into the Blink app. I don’t own any Blink cameras, but when I downloaded the app and tried to make an account, the app showed me an error message with a 403 status code. After the fix was rolled out, I was able to make an account without any problems.
Recordings and notifications were not affected by the issue, Daniels says.
Update, September 26th: Amazon says it rolled out a fix for the issue.
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